Syncoora

TERMS OF SERVICE

1. Introduction

Welcome to Syncoora (the “Service Provider,” “we,” “us,” or “our”). We develop and provide software applications, integrations, and related services (the “Services”) that enhance or extend functionalities of monday.com and other compatible platforms (“Third-Party Platforms”).

These Terms of Service (the “Terms”) govern your access to and use of the Services. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you may not use our Services.

2. Eligibility

  1. Age Requirement: You must be at least 18 years of age (or the age of majority in your jurisdiction) to use our Services.
  2. Authority: If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Scope of Services

  1. App Integrations: We develop software integrations (“Apps”) for monday.com and potentially other Third-Party Platforms.
  2. Updates & Maintenance: We may provide updates, enhancements, bug fixes, or maintenance for our Apps or Services from time to time.
  3. Third-Party Requirements: Your use of monday.com or other Third-Party Platforms is governed by their respective terms of service. You are responsible for complying with all applicable terms and policies of these third parties.

4. Account Registration

  1. Account Creation: You may need to create an account with us to access certain features of our Services. When you create an account, you agree to provide accurate, current, and complete information, and to update it as needed.
  2. Account Security: You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately if you suspect any unauthorized use of your account.
  3. Account Termination: We reserve the right to suspend or terminate your account at any time if we reasonably believe that you have violated these Terms or engaged in any unlawful activity.

5. License and Intellectual Property

  1. License Grant: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Apps solely for your internal business purposes or personal use.
  2. Ownership: We (and our licensors, if applicable) retain all rights, title, and interest in and to the Services, including any software, code, trademarks, logos, and other intellectual property. Nothing in these Terms transfers or assigns any ownership rights.
  3. Feedback: If you provide us with any suggestions, ideas, or feedback regarding our Services, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate such feedback without restriction or compensation to you.

6. Acceptable Use

  1. Compliance: You agree to use our Services in accordance with these Terms, all applicable laws, and any additional policies referenced herein.
  2. Prohibited Activities: You shall not:
    • Use the Services in any way that violates applicable law or regulations.
    • Interfere with or disrupt the Services or servers/networks connected to the Services.
    • Reverse engineer, decompile, or otherwise attempt to extract source code from our software, unless explicitly permitted under law.
    • Use the Services to infringe upon the rights of others, including intellectual property rights or privacy rights.
    • Attempt to gain unauthorized access to any portion of the Services or related systems.

7. Fees and Payment

  1. Pricing: Some of our Apps or Services may be offered for a fee. You agree to pay all applicable fees according to the pricing and payment terms presented at the time of purchase or subscription.
  2. Billing: If you provide payment information, you represent and warrant that the information is accurate, and that you have the legal right to use such payment method.
  3. Refund Policy: Refund eligibility may vary based on our refund policy outlined at the point of sale or in a separate policy document.

8. Data Privacy and Security

  1. Data Collection: We may collect and process certain data (including personal data) when you use our Services. Our use of such data is governed by our Privacy Policy, which is incorporated herein by reference.
  2. Data Security: We implement reasonable security measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Warranties and Disclaimers

  1. No Warranty: Our Services are provided “as is” and “as available,” without warranties of any kind, either express or implied. We do not warrant that our Services will be uninterrupted, error-free, or free of harmful components.
  2. Third-Party Services: We are not responsible for the availability, reliability, or functionality of monday.com or any other Third-Party Platforms. Your use of Third-Party Platforms is subject to their respective terms and policies.

10. Limitation of Liability

  1. Indirect Damages: To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption.
  2. Aggregate Liability: In no event shall our aggregate liability exceed the total fees paid by you to us in the six (6) months preceding the event giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Syncoora, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or in any way connected to your use of the Services, your breach of these Terms, or your violation of any applicable laws or regulations.

12. Termination

  1. By You: You may stop using our Services at any time. If you wish to delete your account, you may do so via your account settings or by contacting us.
  2. By Us: We reserve the right to suspend or terminate your access to the Services at any time if we reasonably believe you have violated these Terms or engaged in any fraudulent or illegal activity.
  3. Effect of Termination: Upon termination, any rights and licenses granted to you will terminate, and you must cease all use of the Services. Sections of these Terms intended to survive termination (e.g., Intellectual Property, Disclaimers, Limitation of Liability, Indemnification) shall remain in effect.

13. Modifications to Terms

We may update or modify these Terms from time to time. If we make material changes, we will notify you by posting a notice on our website or via email before the changes become effective. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms.

14. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or related to these Terms shall be governed by and construed in accordance with the laws of Georgia, without regard to its conflict of laws principles. Any disputes shall be resolved exclusively in the courts located in Georgia, and you consent to the personal jurisdiction of these courts.

15. Miscellaneous

  1. Entire Agreement: These Terms, together with our Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and Syncoora regarding the Services.
  2. Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
  3. No Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of future enforcement of that right or provision.
  4. Assignment: You may not assign or transfer these Terms without our prior written consent. We may freely assign or transfer these Terms without restriction.
  5. Contact Information: If you have any questions or concerns about these Terms or our Services, please contact us at [email protected]

Last Updated: 19.02.2025